Policy

Terms & Conditions

The terms that apply when you buy equipment or engage our services.

Draft. This page is a starting point for Greenseed to review and adjust before relying on it.

1. These terms

These terms and conditions govern the sale of equipment and the supply of services by Greenseed Engineering Sdn Bhd (980246-P) ("Greenseed", "we", "us"). By placing an order you accept them.

2. Quotations and orders

Quotations are valid for 30 days unless stated otherwise, and are based on the site information supplied to us. An order is accepted once we confirm it in writing. Where site conditions differ materially from what was described, we may revise the quotation before work begins.

3. Prices and payment

Prices are in Malaysian Ringgit and exclude delivery, installation and applicable taxes unless the quotation says otherwise. Payment terms are as stated on the invoice. We may suspend delivery or work on overdue accounts.

4. Installation

Installation is carried out by our own teams or by installers we appoint. The customer is responsible for providing safe access, and for the gas, water, electrical and ventilation provisions a system requires, unless these are included in our scope.

5. Warranty

Equipment carries the manufacturer's warranty stated in its documentation, starting from the date of delivery. The warranty covers defects in materials and workmanship. It does not cover damage from misuse, unauthorised modification, incorrect installation by others, water quality, or failure to service the system as scheduled.

6. Liability

Our liability in connection with any order is limited to the value of that order. We are not liable for indirect or consequential loss, including loss of profit or business interruption. Nothing here limits liability that cannot be limited by law.

7. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have exclusive jurisdiction.

8. Contact

Questions about these terms: [email protected] or +6011 6563 3411.

Let's talk about your project

Tell us about your building and operating profile, and our engineers will size the right system around it.

Talk To Our Engineers